IT AMC & Monthly Support for Dubai Businesses
A monthly IT support plan for offices that need dependable help but don't need a full time IT employee. One contact, a set monthly cost and a regular health check.
When this becomes your problem
Your office is big enough to have IT problems every month, but not big enough to justify hiring someone full time. You want a known contact, a predictable cost, and someone keeping an eye on things rather than only reacting when something breaks.
Problems this service covers
- Day to day computer, printer and WiFi problems
- Microsoft 365, Outlook and user account requests
- Basic network troubleshooting
- New starter and leaver setup within included time
- Routine checks on backups and security basics
- A monthly review of what is working and what needs attention
What you get
- A set number of remote support hours each month
- Scheduled onsite visits, depending on the plan
- Priority response over one off requests
- A monthly IT health check
- A monthly summary of work done and recommendations
- A consistent point of contact who knows your setup
Things people message us about
- “We keep paying for one off visits and want something predictable”
- “We need someone to own our IT without hiring”
- “Different people fix our IT each time and nothing is documented”
- “We want new staff set up properly every time”
Who we help with this
- Offices of roughly 3 to 25 users
- Businesses with recurring IT needs but no internal IT person
- Companies that want predictable IT costs
- Offices that want proactive checks, not just break fix
From message to fix
- 01
Quick review
We look at your office size, systems and the kind of issues you have been having.
- 02
Pick a plan
We recommend Small Office Care or Office Care Plus based on user count and onsite needs.
- 03
Onboard
We document your setup, accounts and key contacts so support is fast from day one.
- 04
Ongoing support
You contact us directly, we handle issues within the plan, and you get a monthly summary.
How pricing works
Choose the monthly plan that fits your team size. Both plans include remote support, scheduled onsite visits and a monthly IT health check.
On Demand Office Fix
For a single everyday office IT issue during business hours.
- PC & laptop troubleshooting
- Printer & scanner issues
- WiFi & network connectivity
- Outlook & Microsoft 365 user issues
- Clear next steps if more work is needed
Small Office Care
A dependable IT contact for offices that don't need a full time IT employee.
- Up to 3 remote support hours per month
- 1 scheduled onsite visit per month, up to 90 min
- PC, laptop & printer support
- WiFi, basic networking & Microsoft 365
- Basic monthly IT health check
- Monthly work summary & recommendations
Office Care Plus
More onsite coverage and proactive support for growing small offices.
- Up to 6 remote support hours per month
- 2 scheduled onsite visits per month, up to 90 min each
- PC, laptop, printer & WiFi support
- Microsoft 365 & Outlook support
- Basic backup & security checks
- 1 new starter setup per month within included time
- Monthly IT health summary
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View serviceIT AMC & Monthly Support FAQ
Need help with it amc & monthly support?
Send us the details on WhatsApp and a technician will tell you the next step.