ACE Tech Dubai
Onsite IT Support · Dubai

Your office has an IT problem.
We fix it.

IT support for small offices without a full time IT person. We handle computers, WiFi, printers, Microsoft 365 and everyday office IT, with onsite support across Dubai.

On Demand Office Fix · From AED 399 · up to 60 min onsite

  • Onsite Support
  • Small Office Focused
  • Serving Dubai
Colleagues gathered around laptops solving a computer problem in a bright office
COMPUTER SUPPORT

Laptop or computer not working?

Onsite troubleshooting for everyday office computer problems.

AED 399
On demand office fix, up to 60 min onsite
AED 1,199/mo
Small office monthly support
Dubai
Local onsite coverage
WhatsApp
Direct technician contact
Sound familiar?

Small problems that quietly cost you the most.

None of these need enterprise IT. They need someone to answer the phone and actually fix it.

01

Laptop stopped working

Staff lose hours a week waiting on machines that should take seconds.

02

WiFi keeps disconnecting

Calls drop and uploads fail right when a client is on the line.

03

Printer won't connect

A stuck print job holds up invoices, contracts and everyday paperwork.

04

Outlook isn't working

A locked out inbox is a locked out business for the day.

05

New employee needs a laptop setup

A new hire sitting idle on day one is a bad first impression.

06

Moving to a new office

Computers, WiFi and printers need to be working before the team arrives.

What we fix

Everyday office IT, without hiring a full time IT person.

Practical onsite and remote support for the systems your office uses every day.

Computer & Laptop Support

Slow computers, Windows problems, software installation, updates, user setup and everyday desktop issues, onsite or remote.

Office WiFi & Networking

WiFi dead zones, router and switch setup, LAN troubleshooting, access points and everyday office connectivity problems.

Printer & Scanner Support

Network printers, scanners, drivers, shared printing and office device configuration. One of the most common daily office issues.

Microsoft 365 & Email

Microsoft 365 user setup, Outlook problems, mailbox configuration and basic administration for your everyday office tools.

New Office Setup & Relocation

Workstations, WiFi, network, printers, Microsoft 365 and user setup for a new or relocated office, ready before your team walks in.

Backup & Basic IT Security

Backup checks, endpoint protection, access controls and practical security hygiene, to help reduce the risk of losing important business files to a lost laptop or failed drive.

View all IT support services

Also handling onsite IT support, network installation, IT AMC and server and NAS support.

How it works

From message to fix.

  1. Step 1: Message us

    Send the problem on WhatsApp and a technician replies, not a bot.

  2. Step 2: Quick assessment

    We tell you whether remote help or an onsite visit makes sense.

  3. Step 3: Clear price

    You know the expected cost before any work begins.

  4. Step 4: We fix it

    We solve it onsite or remotely and show you what changed.

Google reviews

5.0

  • Camille Legendre
    I booked ACE Tech Dubai on behalf of a client for a tricky macOS issue (iPhone Continuity Camera showing a black screen on a MacBook). They replied quickly on WhatsApp, explained the pricing clearly upfront, and arranged a home visit within a few days. The technician took the time to dig into the problem until it was solved on the spot, with no need to take the equipment away. Smooth communication from start to finish. Recommended!
  • Vasiliki Tsiolakidou
    Great service, quick response.
  • Mradula Suvarna
    Excellent service from ACE Tech Dubai. Atif was very professional, knowledgeable, and easy to deal with. He helped us set up our Synology NAS, configure the network storage and backup, and connect it properly with our employees’ computers. Everything was tested and explained clearly. Really happy with the service and would definitely recommend ACE Tech Dubai and Atif for IT and networking solutions in Dubai.
  • Quick media
    On time and best IT support. Highly recommended and Highly skilled.
  • Jabir bin mohammed
    We were facing network connectivity issue, and Mr. Atif came and resolved the problem quickly and efficiently. He provided an effective solution and handled the issue professionally. He have solution for all kind of IT related issues Highly recommended.
Why ACE Tech

No call centre. No jargon. No complicated IT process.

One local IT contact for your office.

01

Local Dubai Support

Practical onsite and remote IT support for businesses in Dubai.

02

Direct WhatsApp

Talk directly to ACE Tech instead of navigating a complicated support process.

03

Clear Pricing

Know the expected cost before additional work begins.

04

One IT Contact

One local point of contact for your office, instead of a different person every time.

Industries

Built for small Dubai businesses like yours.

Small office team working together around a desk

Small Offices

Agencies, consultancies and small teams without an internal IT person.

Modern office towers in Dubai

Real Estate

Mobile friendly setups for agents and back office teams across sites.

Professionals reviewing documents and laptops at a desk

Professional Services & Accounting

Dependable computers, email and Microsoft 365 for consultancies, agencies and accounting firms.

Clinician in a white coat using a mobile phone

Clinics & Wellness

Reliable systems for scheduling, records and day to day operations.

Retail staff assisting a customer at the counter

Retail & F&B

WiFi, POS connectivity, printers and cameras that keep the floor running.

Shared coworking lounge with seating areas

Coworking & Serviced Offices

Shared WiFi, printing and tenant connectivity, supported reliably.

Local coverage

Serving businesses across Dubai.

See all areas we serve
  • Business Bay
  • Downtown Dubai
  • DIFC
  • Jumeirah Lake Towers (JLT)
  • Dubai Marina
  • Sheikh Zayed Road
  • Deira
  • Bur Dubai
  • Al Barsha
  • Al Quoz
  • Dubai Silicon Oasis (DSO)
  • Dubai Internet City & Media City
  • Dubai Airport Freezone (DAFZA)
  • Dubai Production City & Studio City
Simple, clear pricing

Professional IT support, without the full time IT hire.

Start with an onsite office fix, or choose a monthly plan when your team needs a dependable IT contact.

On Demand Office Fix

AED 399
up to 60 minutes onsite

For a single everyday office IT issue during business hours.

  • PC & laptop troubleshooting
  • Printer & scanner issues
  • WiFi & network connectivity
  • Outlook & Microsoft 365 user issues
  • Clear next steps if more work is needed
Book an Office Fix
MOST POPULAR

Small Office Care

AED 1,199
per month • up to 5 users

A dependable IT contact for offices that don't need a full time IT employee.

  • Up to 3 remote support hours per month
  • 1 scheduled onsite visit per month, up to 90 min
  • PC, laptop & printer support
  • WiFi, basic networking & Microsoft 365
  • Basic monthly IT health check
  • Monthly work summary & recommendations
Get Monthly Support

Office Care Plus

AED 1,999
per month • up to 10 users

More onsite coverage and proactive support for growing small offices.

  • Up to 6 remote support hours per month
  • 2 scheduled onsite visits per month, up to 90 min each
  • PC, laptop, printer & WiFi support
  • Microsoft 365 & Outlook support
  • Basic backup & security checks
  • 1 new starter setup per month within included time
  • Monthly IT health summary
Ask for a Plan

Hardware, software licences, parts, cabling, major projects and specialist services are quoted separately. Prices exclude VAT where applicable. Monthly plans have a 3 month minimum, and extra support is AED 199/hour after approval.

Need more? Custom plans cover 11+ users, multiple branches, servers, managed WiFi, firewalls, cloud, cybersecurity, CCTV and structured cabling. Request a quote. Emergency and after hours support is AED 499/hour.

Questions

Answers before you message.

We provide onsite support across Dubai, subject to availability. Message us with the issue and we will confirm the next step and expected timing.

An On Demand Office Fix is AED 399 for up to 60 minutes onsite during business hours. If more work is needed, we'll assess the issue and confirm the scope and cost before additional work begins. Additional labour is AED 199/hour after approval.

Yes. Dead zones, daily dropouts and router or access point setup are some of the most common jobs we handle.

Yes, camera supply, installation and maintenance for shops, offices and warehouses, with mobile viewing set up for you.

Yes. Setup, email migration and day to day admin for Microsoft 365 and Google Workspace.

Yes. We work with whatever you already have in place, and we don't require you to replace existing hardware or software to get support.

Yes. An On Demand Office Fix has no contract, so you can book a single visit whenever you need one. Monthly plans cover up to 5 or 10 users with a 3 month minimum, and larger teams can request a custom quote.

Message us on WhatsApp with what's going on, or call 050 423 9223. A technician replies directly, not a call centre.

Something broken? Let's get your business moving again.

Tell us what's going wrong on WhatsApp. A photo of the error helps. We'll suggest the next step: remote help, an onsite visit or a quote, with the price confirmed before work begins.

Prefer email? hello@acetechdubai.com

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