ACE Tech Dubai
Microsoft 365 & Email Support in Dubai

Microsoft 365 & Business Email for Dubai Businesses

Setup, migration and day to day support for Microsoft 365, Outlook and business email, so your team’s email and files just work.

The problem

When this becomes your problem

Outlook keeps asking for a password, a new domain needs email set up, or you're moving from an old mailbox provider and don't want to lose anything. Email going down stops the business for the day, so it needs to be handled properly.

What we fix

Problems this service covers

  • Microsoft 365 setup for a new business or domain
  • Business email configuration and domain records
  • Email migration from an old provider or server
  • Outlook problems: password loops, profile errors, sync issues
  • Creating, removing and adjusting user accounts
  • Shared mailboxes, distribution lists and aliases
  • Multi factor authentication (MFA) setup
  • Basic security and access configuration
What's included

What you get

  • Review of your current email setup and domain
  • A migration plan that keeps existing mail, contacts and calendars
  • User accounts and licences configured
  • Outlook set up on the devices that need it
  • MFA and basic security settings enabled
  • A short guide for staff on anything that changes
Typical issues

Things people message us about

  • Outlook keeps disconnecting for one user
  • We have a new domain and need email on it
  • We are leaving our old email host and need everything moved
  • A staff member left and their mailbox needs handling
  • We need MFA turned on for everyone
Who it's for

Who we help with this

  • New businesses setting up email for the first time
  • Offices moving to Microsoft 365 from another provider
  • Teams that need someone to manage users and mailboxes
  • Businesses tightening up email security
How it works

From message to fix

  1. 01

    Tell us the goal

    New setup, a migration, a recurring Outlook fault or user admin, describe what you need.

  2. 02

    Plan the change

    For migrations we plan the cutover so no mail, contacts or calendar entries are lost.

  3. 03

    Configure

    We set up accounts, licences, domain records, Outlook and MFA.

  4. 04

    Confirm and document

    We test send and receive on real accounts and leave notes for your team.

Pricing

How pricing works

Most one off work under this service starts with an On Demand Office Fix at AED 399 for up to 60 minutes onsite during business hours. If more time, parts or project work are needed, we assess the issue and confirm the scope and cost with you before anything else begins.

If you would rather have ongoing cover, our monthly care plans from AED 1,199/month include this kind of support along with scheduled visits and a monthly health check.

Larger installations and projects are scoped and quoted separately. Hardware, licences and cabling are quoted on top of labour.

See full pricing
Questions

Microsoft 365 & Email FAQ

We configure and manage Microsoft 365 for you and can advise on the right plans. Licences are billed through Microsoft or a licensing partner, separately from our setup work.

Need help with microsoft 365 & email?

Send us the details on WhatsApp and a technician will tell you the next step.

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