Server & NAS Support for Dubai Businesses
Setup, maintenance and troubleshooting for small office servers and NAS units, so shared files, backups and business apps stay available.
When this becomes your problem
The office NAS or server holds everyone's files, the accounts system or the shared drive, and nobody is keeping an eye on it. A full disk, a failed drive or a unit that will not come back after a power cut can stop the whole office, and nobody on site knows where to start.
Problems this service covers
- NAS and server setup for shared file storage
- Shared folders, permissions and user access
- Drive failures, RAID rebuilds and degraded arrays
- A NAS or server that is offline or unreachable
- Storage running full and capacity planning
- Backups to and from the NAS, and offsite copies
- Firmware, operating system updates and security hardening
- Remote and VPN access to office files
- Migration to a new NAS or server, or to the cloud
- Line of business app servers (accounting, ERP, document management)
What you get
- A review of the current server or NAS, its storage and what depends on it
- Setup or reconfiguration of shares, permissions and user accounts
- A RAID and disk health check, with a plan for any failing drives
- Backup configured so the server or NAS data is actually protected
- Updates and basic security settings applied
- Documentation of the configuration, accounts and recovery steps
Things people message us about
- “Nobody can reach the shared drive”
- “The NAS is beeping and showing a red light”
- “We are almost out of space on the server”
- “A drive failed and we do not know if the backup works”
- “We bought a new NAS and need everything moved over”
- “Staff need access to office files from home”
- “The server did not come back after the building power cut”
Who we help with this
- Small offices running a NAS or a single on-prem server
- Businesses with a shared drive that has outgrown a desktop PC
- Companies with an accounting or line of business app on a local server
- Offices planning to replace ageing server hardware or move to the cloud
From message to fix
- 01
Review
We look at the server or NAS, the storage layout and everything that relies on it.
- 02
Stabilise
We deal with the urgent items first: failing drives, full disks or access problems.
- 03
Configure and protect
We set up shares, permissions, updates and a working backup.
- 04
Document
You get the configuration, account details and recovery steps written down.
How pricing works
Most one off work under this service starts with an On Demand Office Fix at AED 399 for up to 60 minutes onsite during business hours. If more time, parts or project work are needed, we assess the issue and confirm the scope and cost with you before anything else begins.
If you would rather have ongoing cover, our monthly care plans from AED 1,199/month include this kind of support along with scheduled visits and a monthly health check.
Larger installations and projects are scoped and quoted separately. Hardware, licences and cabling are quoted on top of labour.
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View serviceServer & NAS Support FAQ
Need help with server & nas support?
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